Shipping policy

Free Shipping on Orders of $50 or More

At Pebble & Pop, we’re happy to offer FREE shipping on all orders of $50 or more.

Orders below $50 will incur a Standard Tracked Shipping Fee of $4.99.

All prices are in US dollars (USD).

Shipping Carriers

We work with trusted shipping partners to deliver orders throughout the United States. Your tracking information will identify the carrier handling your package.

Order Processing

Please allow 1–3 business days for order processing and dispatch.

During peak periods, such as holidays or high-demand sales, processing may take up to 4 business days.

Once your order has been dispatched, you will receive a tracking link by email.

Business days: Monday–Friday, excluding public holidays.

Estimated Delivery Times

United States: 3–5 business days after dispatch.

Delivery estimates do not include order processing time. Peak periods, holidays, weather conditions, or courier delays may affect these estimates.

Ensuring Accurate Shipping

Please make sure your shipping details are correct at checkout to help avoid delays.

If we notice any issues with your shipping information, we’ll contact you by email.

To request a change, email support@pebbleandpop.co within 24 hours of placing your order. We’ll do our best to accommodate your request, but changes cannot be guaranteed once your order has been processed or dispatched.

Dealing with Delays

We always aim to deliver your order as quickly as possible. However, delays may occasionally occur due to severe weather, customs processing, or courier disruptions.

We’ll do our best to keep you updated on any known delivery issues. If your order is taking longer than expected, please contact support@pebbleandpop.co so we can help.

Lost or Stolen Packages

If your package appears to be lost or stolen, please contact support@pebbleandpop.co.

If tracking shows your package as delivered but you haven’t received it, please check around your delivery location and with other household members or neighbors.

Our team will help investigate the issue, including contacting the courier where possible, and work with you to determine the appropriate next steps.

Policy Updates

Pebble & Pop may update this shipping policy from time to time. The version in effect when you place your order applies to that order.

For any shipping or delivery questions, contact support@pebbleandpop.co.

We’re here to help ensure your order arrives safely and smoothly.